Privacy policy

Personal Data Processing Principles (according to GDPR)

Alvarak Group a.s. processes and protects your personal data in accordance with the valid EU legislation on personal data protection. We primarily need your personal data to issue invoices for ordered goods and we provide them to shipping companies so they can deliver the ordered goods to you. We also use your personal data to inform you about our company’s sales events.

We do not transfer your data to any other persons or companies.

Personal Data Controller

Company: Alvarak Group a.s.
Registered office: Kanadská 775, 391 11 Planá nad Lužnicí, Czech Republic
Company ID: 25152700
VAT ID: CZ25152700

The company is registered in the Commercial Register kept by the Regional Court in České Budějovice under file number B 1499

Contact Details
E-mail: 
alvarak@alvarak.cz
Address: Kanadská 775, 391 11 Planá nad Lužnicí, Czech Republic

Scope of Processed Data
•    Name and surname
•    Billing address
•    Address for delivery of ordered goods
•    Phone number
•    E-mail address
We process only the data that are strictly necessary for concluding and subsequently fulfilling business contracts. We also necessarily need your personal data (billing information) to issue and keep records of tax documents, as required by law.
We further use your personal data to send commercial communications with offers of new products or discount events. If you do not agree with receiving commercial communications, please let us know via the provided contacts and we will no longer process your personal data for these purposes.

Personal Data Processing Period
We process your personal data for the period strictly necessary to fulfill the business contract. We also retain your personal data as required by tax and accounting regulations, e.g. accounting documents must be kept according to the Value Added Tax Act for 10 years from the end of the accounting period.

Recipients of Personal Data
Only our employees, or external accounting, tax, and legal advisors, have access to your personal data, and only to the extent strictly necessary, and they are bound by a confidentiality obligation. We also provide personal data to public authorities (e.g. tax office) as part of fulfilling our legal obligations.
We further provide your personal data to shipping companies for the purpose of delivering the goods you have ordered.
We do not provide your personal data to any other third parties.

Your Rights under GDPR
•    Right of access
Thanks to this right, you can ask us to provide you with proof of which personal data about you we process.
•    Right to rectification
If the data we keep about you are inaccurate or incomplete, you have the right to request their update or completion.
•    Right to erasure (to be forgotten)
You can exercise this right if you do not wish your personal data to be further processed.
•    Right to restriction of processing
You have the right to restrict the scope of processed personal data or the purpose of their processing.
•    Right to data portability
In the case of automated processing of personal data, you have the right to request your personal data in a structured, commonly used, and machine-readable format.
•    Right to object objection
You may object to the processing of personal data at any time. In such a case, we will no longer process your personal data for this purpose.
•    right to withdraw consent
You have the right to withdraw your consent to the processing of personal data at any time.

To exercise these rights, contact us:
by e-mail: alvarak@alvarak.cz
in writing: Alvarak Group a.s., Kanadská 775, 391 11 Planá nad Lužnicí, Czech Republic

You can also correct your personal data after logging into your account if you have registered on our website.
•    right to contact the Office for Personal Data Protection
You have the right to file a complaint regarding the processing of personal data with the supervisory authority, which is the Office for Personal Data Protection, located at Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz